Milano Straps is dedicated to providing high-quality watch straps and ensuring customer satisfaction. That's why all of their products and purchases come with a full satisfaction warranty within the first year of purchase.

If for any reason you are unsatisfied with your purchase within the first year, you can initiate a return or exchange sending an email to the customer service team at

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When returning or exchanging, please include your name and order number, specify whether you would like a refund or exchange, and provide the name of the item(s) you are dissatisfied with. If exchanging, please specify the product you wish to receive.

Milano Straps is committed to providing excellent customer service and will respond to your request within two business days. Please note that merchandise sent without prior correspondence with a Milano Straps team member will not be the responsibility of Milano Straps.

At Milano Straps, customer satisfaction is their top priority, and they strive to make every customer a customer for life.